What Panic Buying teaches us.
Why panic buying is rational and how we can leverage it in selling.
The four work questions we all need to answer.
The Uk is suffering from a shortage of labour. Competitors are trying to entice your best people to join them. If your employees can’t answer these four basic questions then there’s a good chance they might succeed.
Do we take customers for granted?
We all know what good customer experience feels like because we’re all consumers, but as businesses do we take that for granted?
Why can’t they sell value?
Some people know the 'price of everything and the value of nothing' so the saying goes, getting salespeople to understand it is one of my client's most common challenges.
Shift - Part 3 (What do we do now?)
What do we do now? Rescue what we had? Ignore what went before? Dramatic change offers choices. None of us can hide from them.
Shift - Part 2 (Diversify or Diminish)
Forced change has been inescapable but that doesn’t mean you’re on your own. At the height of the pandemic I received a simple question from a customer - what do we do now?
