We understand your world.
Your Industry is different
We’ve often said that “selling is selling” and if you’re good at it then you can apply that to almost any industry you choose. I stand by that remark, but it’s also fair to say that, having worked with teams in dozens of industries, there are distinct differences. All businesses are running towards the same target; optimising their success, but they run in very different ways. Working with an external advisor who understands these nuances will save you time and increase the level of confidence your people have in them. Here’s where we work and some of our successful projects.
Payments
The world of payments is the fastest moving and most complex I’ve had the pleasure to experience. The rate of change is breathtaking. Over the last six years we’ve worked with PSPs (payment service provider), BNPL (buy now pay later), acquirers and issuers.
Improved a global payment providers NPS (net promoter score) rating from -2 to 48 in the space of 8 months through training, process and cultural change.
Sales pipeline reviews process to predict the results of 12 BDMs and highlight sales activity changes.
Implemented a new sales forecasting system across an Asian’s Acquirer.
Banking & Finance
Down the years we’ve worked with everyone from banks, insurance, acquisition finance, capital markets and financial consultants.
Recruited BDMs for a Capital Markets consultancy firm. Some are still there ten years later and have become partners in the firm.
Competitive Selling project across dozens of Corporate Banking teams at a major UK high street brand.
Assessment centres of a major Mortgage company.
Logistics
The world of logistics can be complicated. I remember my first client in the sector giving me a six page glossary of terms!
300% return on investment on a Value Based KAM project for a global logistics business. Designed and delivered a ROI selling tool.
Europe wide implementation of sales and sales leadership competencies for a Japanese shipping company.
Healthcare & Biotech
A broad and diverse sector that includes Pharma, scientific instruments, healthcare and life sciences businesses. Whether selling to private or government run clients we have the expertise needed to help your sales people succeed.
Clients have included: Sigma Aldrich, Olympus Healthcare, Hill-Rom, Colorcon, bioMerieux & Perkin Elmer.
Construction
In-Sell have a long track record in working with companies in the construction industry. It’s a mature market compared to some of the others but that doesn’t mean there aren’t specific challenges and differences that need to be considered.
A ‘Moments of Truth’ study that identified over two hundred separate contact points between the client and customer that weren’t being managed which resulted in a massive change project to identify business improvements.
A global sales performance project for Metso Minerals which included over 40,000 pieces of data and defined their future strategic direction.
Manufacturing
We love working with clients that make things. Apart from anything else visiting their facilities is always a high point and has included an Ice Cream factory, traipsing around on a farm in Cumbria and learning how to spray paint a car in France!
Clients in this sector have included; BASF, Saint Gobain, Megger, Linx, Volac and DS Smith plc.
A CXI project (Customer Experience Insights) for a leading whey protein maker to identify the resistance and opportunities in launching their own retail products.
